About
Who I am and how I work.
I'm an enterprise security customer success manager who carries renewal and expansion quotas on Fortune 500 portfolios across NDR, SIEM, endpoint, DLP, and identity platforms. Over my career I've attained 130% NRR and 95% GRR, and hit 115–125% of quota at ExtraHop, Securonix, and McAfee.
My approach is straightforward: get close to the customer's security outcomes — detection coverage, analyst workload, time to value — and make the renewal the natural consequence of a partnership that works. I've led 14 multi-million-dollar renewal and expansion cycles, recovered $1.35M at-risk renewals through CISO realignment, and cut customer MTTR from 24 hours to 9 hours by closing telemetry gaps and connecting detection data to SOC workflows.
I'm currently looking for my next Customer Success leadership role in cybersecurity. If your team needs someone who owns the number and the relationship, let's talk.